Return shipments
You're not happy with an item? No problem. As soon as you have received your delivery, you have fourteen days to return it to us. Just make sure that items are in their original condition, including the tag.
Germany
If you want to return a Schöffel item from Germany, you can use the returns form and sticker that was included in your order.
How to send your order back:
- Drop the parcel off at a DHL post office
- Drop the parcel off at a DHL Packstation
Austria
To return a Schöffel item from Austria, just click here. You simply have to enter some details and can download a returns sticker.
Fill out the returns form and place it in the parcel, Please attach your returns sticker to the front of your parcel so that the original delivery sticker is no longer showing.
How to send your order back:
- Drop the parcel off at a DHL post office
- Drop the parcel off at a DHL Packstation
Switzerland
If you want to return a Schöffel item from Switzerland, you can use the returns form and sticker that was included in your order.
How to send your order back:
- Drop the parcel off at a Swiss Post office
- Drop the parcel off at a My Post 24-machine
Belgium
To return a Schöffel item from Belgium, just click here. You simply have to enter some details and can download a returns sticker.
Fill out the returns form and place it in the parcel, Please attach your returns sticker to the front of your parcel so that the original delivery sticker is no longer showing.
How to send your order back:
- Drop the parcel off at a DHL post office
- Drop the parcel off at a DHL Packstation
Luxembourg
To return a Schöffel item from Luxembourg, just click here. You simply have to enter some details and can download a returns sticker.
Fill out the returns form and place it in the parcel, Please attach your returns sticker to the front of your parcel so that the original delivery sticker is no longer showing.
How to send your order back:
- Drop the parcel off at a DHL post office
- Drop the parcel off at a DHL Packstation
Netherlands
To return a Schöffel item from the Netherlands, just click here. You simply have to enter some details and can download a returns sticker.
Fill out the returns form and place it in the parcel, Please attach your returns sticker to the front of your parcel so that the original delivery sticker is no longer showing.
How to send your order back:
- Drop the parcel off at a DHL post office
- Drop the parcel off at a DHL Packstation
